Please note it takes 1 business day to process an order. Please take this into account, along with the shipping method you select, in order to determine when you should receive your shoes. You will receive an additional email containing tracking information once your order has shipped. Your credit card will be charged only when shipping is confirmed.

comfortfeetshop.com offers the following shipping options :

"Free" Regular Ground Service

UPS/FedEx Standard Ground Service is free to Comfortfeetshop.com customers 48 contiguous United States. Allow 5-10 business days to the 48 contiguous United States and 5-12 business days to Rural Routes within the 48 contiguous United States.

However, due to the high demand for certain brands and styles or a manufacturer having yet to receive a shipment we might be forced to extend the expected shipping date, or  we occasionally find ourselves sold out of a particular shoe and unable to fulfill an order.

Canada

We offer shipping to Canada for an additional charge starting at $15.00 for the first item ordered. A $5.00 charge for each additional item is charged for this service.

International Shipping.

We ship internationally. An additional charge of $35.00 for the first item ordered. A $5.00 charge for each additional item is charged for this service.

We ship via United States Postal service. 

Alaska, Hawaii and all U.S. Territories and Outlying areas shipping (via FedEx or UPS)

We offer shipping to Alaska, Hawaii and all U.S. Territories and Outlying areas for an additional charge of $25.00 for the first item ordered. A $5.00 charge for each additional item is charged for this service.

Overnight Air Service

UPS Overnight Air Service is available at an additional charge of $45.00 for the first item. A $5.00 charge for each additional item is charged for this service.

Third Day Air Service

UPS Third Day Air Service is available at an additional charge of $25.00 for the first item. A $5.00 charge for each additional item is charged for this service.

The shoes and sandals that we sell are extremely well made for durability. However, good care extends the life of your footwear, and provides you with a longer duration of walking pleasure.

Give your new insoles time to mold themselves to the shape of your foot. Wear your new shoes or sandals for short periods of time during the first few days of use. This will allow the insoles to gradually adapt to the specific contours of your foot and provide total walking comfort. You may also try wearing them for a few days with a thin sock to break in the leather.

The following instructions will help you take better care of your new footwear:

• Keep your shoes and sandals away from extreme temperatures.
• Keep your shoes dry. If they become wet, wipe dry immediately and allow the shoes or sandals to air-dry completely.
• If the suede or nubuck leathers of your shoes or sandals become soiled, use a shoe brush to remove debris.
• Try removing any minor stains with a mild soap. If the stain persists, consult a local leather repair expert for a professional cleaning product appropriate to the leather of the footwear. Test a small, unseen area before using any chemical cleanser on the entire shoe.

We at ComfortFeetshop.com promise to never to sell, rent, barter or share with any third party personally-identifying information collected during your use of the site without your prior permission. From time to time we may reveal general statistical information about our site and visitors, such as number of visitors, number and type of goods and services purchased, etc., but we will never reference you by name or specific address. Your trust and confidence are our highest priority.

Information We Collect

We do collect and store the names, addresses, credit card numbers and other personally-identifying information of customers of the site who make purchase requests. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our services on return visits. To serve you faster and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a web site to "personalize" itself for each user. We use cookies to reduce the time it takes for you to submit purchase requests. No third party has access to the information we collect this way, but if you'd rather we didn't use cookies when you visit us, you can turn them off. Information we collect is used to build features that will make the services available on the site easier to use. This includes faster purchase requests, better customer support and timely notice of new services and special offers.

Information collected by ComfortFeetshop.com is stored in a single, secure database, accessible only by ComfortFeetshop.com. We do not reveal your name, address, credit card number or other personally-identifying information to any participating seller, manufacturer, retailer, or sponsor of ComfortFeetshop.com. From time to time, ComfortFeet.com may contact you to request feedback on your experience using the site, to assist us in improving the site, or to offer special savings or promotions to you, as a site user.

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on any of the services available on our site from ComfortFeet.com, your e-mail address and password are required in order to access your profile information. Security to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. We have created a secure environment for credit card transactions. We use Secure Socket Layer (SSL) technology to encrypt all your personal information including credit card number, name and address to prevent your information from being read during transmission over the Internet. Similarly, SSL technology is used to encrypt your personal information. In order to ensure against credit card fraud and other fraudulant activities, we make every customer input their Card Security Code (CSC) at the time of purchase. So, what exactly is CSC? It is usually a 3 or 4 digit number, which is not part of the credit card number. The number appears only on the card itself and not on receipts or statements. This provides some assurance that the physical card is in the possession of the buyer. The CSC is located within the signiture box as the last 3 digits on Mastercard and Visa. For American Express users, the 4 digit code is located above your 16 digit credit card number.

Spam Policy

You may have noticed that we do not send out unsolicited emails. Since you have registered on our site, we thought you may be interested in our offer. If you do not wish to receive emails about our special offers, please follow these steps:

send us a e mail to:

service@comfortfeetshop.com

Any changes to our Privacy Policy will be communicated through our site at least 10 days in advance of implementation. Information collected before changes are made will be secured according to the previous Privacy Policy.

How to Contact Us.
Should you have any questions, concerns or comments regarding our Privacy Policy, send an e-mail to service@ComfortFeetshop.com.

Thanks for visiting.

Dasan