SEARCH 
advanced search
SHOP by DEPARTMENT






Top Quality Brands!
Free Shipping!
Secure Shopping

To order by phone Toll Free
1-(888)-268-4467

Acceptance Mark

SSL
SHOP by BRANDS
  • Arche
  • Ariat
  • bostonian
  • Clarks
  • Born
  • Ecco
  • Finn Comfort
  • Haflinger
  • Softspots
  • Klogs
  • Mephisto
  • Mezlan
  • Rieker
  • Spring Footwear
  • Sanita
  • Aetrex

Customer Service

1. Company Info
2. Customer Service
3. Shipping
4. Return Policy
5. Shoe Care
6. Privacy
7. New Products Email List
8. Shoe Size Convertions
9. Mephisto Recraft / Renew Program
10. Recraft / Renew Program / Refurbish
11. Occupational Shoes
12. Join Our Email List and receive 15% Off
13. Sales Tax
14. Useful Links
15. Prefered supplier request.
16. Arche Shoes Size Conversions and Color Equivalents
17. Clarks-Indigo-Privo Size Conversion Guide
18. Finn Comfort Size Conversion Guide
19. Ecco Size Conversion Guide
20. Mephisto Size Conversion Guide
21. Haflinger Size Conversion Guide
22. Klogs Size Conversion Guide
23. Sanita Size Conversion Guide
24. Mephisto Store - Charlotte
25. Clearance Shoes

Send customer service an email

1. Company Info

The Comfortfeet Group was established in1978 by professionals with over 30 years experience in the shoe retail business. Currently consisting of retail stores and an e-commerce store at Comfortfeetshop.com, the Comfortfeet Group has shown strong growth and staying power over the years and continues to do so. Striving to provide excellent customer service, Comfortfeet employs knowledgeable and experienced staff to manage and run all of its locations. Feel free to visit any of our stores to experience great service and find top quality merchandise.

Our stores are open 7 Day's a week from 10am to 6pm except on Sundays when we are open from 12pm to 5pm. Online shopping at Comfortfeetshop.com is available 24 hours a day. If you would prefer to place your order over the phone and talk to a Comfort Shoe specialist, or to speak to customer service please call 1-(888)-268-4467, Monday thru Friday 9am to 4pm EST, or email us at: service@comfortfeetshop.com

2. Customer Service

To order by phone: Toll Free: 1-(888)-268-4467

To order by E mail: orders@comfortfeetshop.com


e mail:

Customer Service:
service@comfortfeetshop.com

Orders:
Orders@comfortfeetshop.com

Administration:
comfortfeetshop.com
1229 Johnson Ferry Rd
Suite 201
Marietta,GA,30068

Visit our retail store at the following great location!

Sharon Corners Shopping Center,
Charlotte, NC
(704) 552-4601

Top Quality Brands!!
Free Shipping!!*
Secure Shopping!
To order by phone Toll Free
1-(888)-268-4467

3. Shipping

Shipping is Free* within the Continental USA* !!!! (Minimum Purchase $100)

Please note that it takes 2-3 business days to process an order. Please take this into account, along with the shipping method you select, in order to determine when you should receive your shoes. You will receive an additional email containing tracking information once your order has shipped.


ComfortfeetShop.com offers the following shipping options

*Free" Regular Ground Service to 48 Contiguous States (Minimum Purchase $100)

UPS/FedEx Standard Ground Service is free to Comfortfeetshop.com customers for orders over $100.00 in the 48 contiguous United States. Allow 5-10 business days to the 48 contiguous United States and 5-12 business days to Rural Routes within the 48 contiguous United States.

However, due to the high demand for certain brands and styles or a manufacturer having yet to receive a shipment, we may be forced to extend the expected shipping date, or we occasionally find ourselves sold out of a particular shoe and unable to fulfill an order.

Overnight Air Service

UPS Overnight Air Service is available at an additional charge of $45.00 for the first item, and $5.00 for each additional item on same order.

Third Day Air Service

UPS Third Day Air Service is available at an additional charge of $25.00 for the first item, and $5.00 for each additional item on the same order.

Alaska, Hawaii and all U.S. Territories and Outlying areas shipping (via USPS)

We offer shipping to Alaska, Hawaii and all U.S. Territories and Outlying areas starting at $25.00. Shipping is calculated at checkout. These items are shipped via USPS Priority Mail and take additional handling time.

Canada

We offer shipping to Canada for an additional charge starting at $20.00. Shipping charges will be displayed when you choose the correct shipping method from the drop down menu. These items are shipped via USPS Priority Mail and take additional handling time.

International Shipping.

We offer international shipping. An additional charge of $35.00 for the first item ordered, and $5.00 for each additional item on the same order.

These items are shipped via USPS and take additional handling time.

4. Return Policy

If you are not 100% satisfied with your purchase, you may return it for exchange, refund or store credit. All merchandise must be unworn and in the same condition it was received in. The best way to ensure shoes are returned in new condition is to try them on in an indoor, carpeted area to determine if there are any fit concerns or defects.  Returns will not be accepted if the item exhibits any obvious signs of wear.

Should you need to return your order, please email us at service@comfortfeetshop.com for a return authorization.

Eligible* purchases may be returned within 35 days from date of receipt for a credit card refund. Returns received after 35 days and up to 60 days will receive a store credit. For returns beyond 60 days, please contact us for more information. Comfortfeetshop.com does not guarantee wear or tear or any damage unrelated to the manufacturer.  We do not offer free return shipping. 


*For closeout, sale or one-of-a-kind discount items, we cannot offer a refund, but we will exchange the item or issue you a store credit when returned within 35 days of receipt of item.

Exchanges

Return Packaging Guidelines

Include your Return Authorization and RMA# in the box and send to address specified on the form. Shipping to any other address will delay your return.  Be specific as to the reason for return and what you would like to do, ie:  exchange for a different size, color or style. Regular priced items purchased using discount codes are not considered Sale or Closeout Items. Replacement shoes ship free, within the USA, the first time, any other exchanges will be charged appropriate shipping costs. (International orders will be charged $15.00 for shipping replacement shoes.)  Shipping charges are not refundable. 

Once your return is received and inspected, your refund will be processed and a credit will be applied to your original method of payment. 

- All returns MUST include original manufacturers box (not the outside shipping box) and all its contents, in original condition.   Please place this box in a protective outer box/wrapper.     

- DO NOT mark or tape original manufacturer’s box in any way.    

- Returns will be subject to a $10.00 restocking fee per item, if a replacement is not ordered.

- Please do not send your purchase back to the manufacturer.  This will delay the processing of your return.

- Sale and closeout shoes are marked and pricing is in RED

5. Shoe Care

The shoes and sandals that we sell are extremely well made for durability. However, good care extends the life of your footwear, and provides you with a longer duration of walking pleasure.

Give your new insoles time to mold themselves to the shape of your foot. Wear your new shoes or sandals for short periods of time during the first few days of use. This will allow the insoles to gradually adapt to the specific contours of your foot and provide total walking comfort. You may also try wearing them for a few days with a thin sock to break in the leather.

The following instructions will help you take better care of your new footwear:

  • Keep your shoes and sandals away from extreme temperatures.
  • Keep your shoes dry. If they become wet, wipe dry immediately and allow the shoes or sandals to air-dry completely.
  • If the suede or nubuck leathers of your shoes or sandals become soiled, use a shoe brush to remove debris.
  • Try removing any minor stains with a mild soap. If the stain persists, consult a local leather repair expert for a professional cleaning product appropriate to the leather of the footwear. Test a small, unseen area before using any chemical cleanser on the entire shoe.
6. Privacy

We at ComfortFeetshop.com promise to never to sell, rent, barter or share with any third party personally-identifying information collected during your use of the site without your prior permission. From time to time we may reveal general statistical information about our site and visitors, such as number of visitors, number and type of goods and services purchased, etc., but we will never reference you by name or specific address. Your trust and confidence are our highest priority.

Information We Collect

We do collect and store the names, addresses, credit card numbers and other personally-identifying information of customers of the site who make purchase requests. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our services on return visits. To serve you faster and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a web site to "personalize" itself for each user. We use cookies to reduce the time it takes for you to submit purchase requests. No third party has access to the information we collect this way, but if you'd rather we didn't use cookies when you visit us, you can turn them off. Information we collect is used to build features that will make the services available on the site easier to use. This includes faster purchase requests, better customer support and timely notice of new services and special offers.

Information collected by ComfortFeetshop.com is stored in a single, secure database, accessible only by ComfortFeetshop.com. We do not reveal your name, address, credit card number or other personally-identifying information to any participating seller, manufacturer, retailer, or sponsor of ComfortFeetshop.com. From time to time, ComfortFeet.com may contact you to request feedback on your experience using the site, to assist us in improving the site, or to offer special savings or promotions to you, as a site user.

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on any of the services available on our site from ComfortFeet.com, your e-mail address and password are required in order to access your profile information. Security to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. We have created a secure environment for credit card transactions. We use Secure Socket Layer (SSL) technology to encrypt all your personal information including credit card number, name and address to prevent your information from being read during transmission over the Internet. Similarly, SSL technology is used to encrypt your personal information. In order to ensure against credit card fraud and other fraudulant activities, we make every customer input their Card Security Code (CSC) at the time of purchase. So, what exactly is CSC? It is usually a 3 or 4 digit number, which is not part of the credit card number. The number appears only on the card itself and not on receipts or statements. This provides some assurance that the physical card is in the possession of the buyer. The CSC is located within the signiture box as the last 3 digits on Mastercard and Visa. For American Express users, the 4 digit code is located above your 16 digit credit card number.

Spam Policy

You may have noticed that we do not send out unsolicited emails. Since you have registered on our site, we thought you may be interested in our offer. If you do not wish to receive emails about our special offers, please follow these steps:

send us a e mail to:

service@comfortfeetshop.com

Any changes to our Privacy Policy will be communicated through our site at least 10 days in advance of implementation. Information collected before changes are made will be secured according to the previous Privacy Policy.

How to Contact Us.
Should you have any questions, concerns or comments regarding our Privacy Policy, send an e-mail to service@ComfortFeetshop.com.

Thanks for visiting.

Dasan



7. New Products Email List
Join Our Email List and Receive a Special Offer.
Email:
8. Shoe Size Convertions

Size Chart Conversion

9. Mephisto Recraft / Renew Program

MEPHISTO RECRAFT / SHOE RENEWAL

10. Recraft / Renew Program / Refurbish


Clarks : Renew / Recraft / Re Sole / Refurbish

Cole Haan : Renew / Recraft / Re Sole / Refurbish.

Ecco : Renew / Recraft / Re Sole / Refurbish

Finn Comfort : Renew / Recraft / Re Sole / Refurbish

Mephisto Shoe : Renew / Recraft / Re Sole / Refurbish

Mephisto Sandal : Renew / Recraft / Re Sole / Refurbish


11. Occupational Shoes
http-equiv="content-type">
Dansko's are the perfect complement to your busy work schedule; whether you are in the medical field or the food industry and your feet simply do not take a break, Dansko Occuptational Shoes will offer you all day comfort and support.  
Keep your head in the game & feet on the ground with the Dansko 'Stapled Clog' collection, footwear designed with the professional in mind. It was this very collection that helped set a  precedent and launch the comfort feet generation. The comfort features of these clogs are the templates from which all Dansko collections are designed.

View the suggested Occupational collection:
Occupational - Mens
Occupational - Womens


12. Join Our Email List and receive 15% Off
Join Our Email List and Receive a Special Offer.
Email:
13. Sales Tax

We only collect sales tax in Georgia for any of your purchases.

14. Useful Links

Foot & Ankle Centers - Georgia
Armstrong Podiatry & Sports Health, PLLC is a podiatry practice in Raleigh.

Podiatry Supplies:
Meyer

Walking News:
Norwich Bulletin

Walking Tours:
Civil War Walking Tour - Charleston
Country Walkers
Big Onion - New York

Affiliated  web sites:

Tony Perotti Accessories - Made In Italy

Best Italian Leather Accessories

Alberto Bellucci Accessories



 Comfortfeetshop.com coupons on couponsnapshot.com

Comfort Feet Shop by Oscar Thompson Coupons on tjoos.com
15. Prefered supplier request.
Do you want to be a supplier of services or products,
and advertise on our web site?
Please click on the link below and complete the form.

Link to us

16. Arche Shoes Size Conversions and Color Equivalents

Arche Shoes Size Conversions

US FR UK
4 35 2
4.5 35.5 2.5
5 36 3
5.5 36.5 3.5
6 37 4
6.5 37.5 4.5
7 38 5
7.5 38.5 5.5
8 39 6
8.5 39.5 6.5
9 40 7
9.5 40.5 7.5
10 41 8
10.5 41.5 8.5
11 42 9
11.5 42.5 9.5
12 43 10


Arche Shoes Color Equivalents

color equivalent color equivalent color equivalent
acajou chestnut brown danube turquoise noisette

tan

algue hunter green falaise khaki or bright gold metallic
amarante magenta fire bright red pacific marine blue
anis neon green flamenco purple paprika burnt orange
argent silver folk olive green pasteque olive green
astek royal blue golden gold pensee lavender
azalee hot pink izard medium brown pepita bronze metallic
bambou light green jaune yellow platine matte gold metallic
banana banana yellow jeans denim blue poison plum
belette tan jungle taupe brown poppy orange red
bison taupe grey kaki taupe rubis ruby red
blanc white kiwi kiwi green saumur red
blue turquoise lin light beige spring green
bordeaux burgundy margaux brick red steppe khaki
bronze bronze metallic melon cantaloupe syrah port
café dark brown merlot deep purple taillis deep olive green
carbone dark grey mineral sapphire blue tibet deep red
ciel pale light blue mousse khaki topaze

teal

citron yellow myrte grape tropic teal
colvert teal nacre light pearl grey truffe

dark brown

colza yellow navy classic blue vert olive green
copper copper noir black    

17. Clarks-Indigo-Privo Size Conversion Guide
Clarks-Indigo-Privo- Women's-Size Conversion Guide

 US/Can

Europe

UK

Japan

 5

36

3

21

 5.5

36

3.5

21.5

 6

37

4

22

 6.5

38

4.5

22.5

 7

38

5

23

 7.5

39

5.5

23.5

 8

39

6

24

 8.5

40

6.5

24.5

 9

41

7

25

 9.5

41

7.5

25.5

 10

42

8

26

 10.5

43

8.5

26.5

 11

43

9

27

 11.5

44

9.5

27.5

 12

44

10

28

Clarks-Indigo-Privo- Mens-Size Conversion Guide

 US/Can

Europe

UK

Japan

 6

38

5.5

24

 6.5

39

6

24.5

 7

40

6.5

25

 7.5

41

7

25.5

 8

41

7.5

26

 8.5

42

8

26.5

 9

43

8.5

27

 9.5

43

9

27.5

 10

44

9.5

28

 10.5

45

10

28.5

 11

45

10.5

29

 11.5

46

11

29.5

 12

47

11.5

30

 12.5

47

12

30.5

 13

48

12.5

31

 13.5

48

13

31.5

 14

49

13.5

32

 14.5

49

14

32.5

 15

50

14.5

33

18. Finn Comfort Size Conversion Guide
Finn Comfort Size Conversion Chart - European Sizing
Euro Women's U.S. Men's U.S.
34 3-3.5
35 4-4.5
36 5-5.5
37 6-6.5
38 7-7.5 5-5.5
39 8-8.5 6-6.5
40 9-9.5 7-7.5
41 10-10.5 8-8.5
42 11-11.5 9-9.5
43 12-12.5 10-10.5
44 13-13.5 11-11.5
45
12-12.5
46
13-13.5
47
14-14.5
48
15-15.5
49
16-16.5
50
17-17.5
Finn Comfort Size Conversion Chart - UK Sizing
UK Women's U.S. Men's U.S.
2.5 5
3 5.5
3.5 6
4 6.5
4.5 7
5 7.5
5.5 8
6 8.5 6.5
6.5 9 7
7 9.5 7.5
7.5 10 8
8 10.5 8.5
8.5 11 9
9 11.5 9.5
9.5
10
10
10.5
10.5
11
11
11.5
11.5
12
12
12.5
Finn Comfort uses European and UK sizing. Conversions to American sizes are approximate. Please measure both feet and refer to these charts for guidance only.
19. Ecco Size Conversion Guide

Ecco Fitting men's and women's

ECCO Shoes fit like no other. Conventional shoes fit across your feet at the toes, restricting the way your toes spread as you walk. ECCO's Freedom Fit is different: it offers a roomy toe box and fits more narrowly from heel to instep, suitable for most widths. Toes spread naturally to support your weight and foster a more comfortable walking experience.

men's/women's size chart

European Women's US Women's UK Men's US Men's UK
35 4/4.5 2/2.5
36 5/5.5 3/3.5
37 6/6.5 4/4.5
38 7/7.5 5/5.5
39 8/8.5 6/6.5
40 9/9.5 7/7.5
41 10/10.5 8/8.5 7/7.5 6.5/7
42 11/11.5 9/9.5 8/8.5 7.5/8
43 12/12.5 9/9.5 8.5/9
44 10/10.5 9.5/10
45 11/11.5 10.5/11
46 12/12.5 11.5/12
47 13/13.5 12.5
48 14/14.5
49 15/15.5
50 16/16.5
20. Mephisto Size Conversion Guide

Mephisto size conversions

Men's Euro

 

 

40

41

42

43

44

45

46

47

48

Women's Euro

34

35

36

37

38

39

40

41

42

 

 

US size:

4

5

6

7

8

9

10

11

12

13

14

21. Haflinger Size Conversion Guide
Haflinger Slippers and shoes Size Conversion Chart

Euro  Womens US Mens US     
35             4       --     
36             5       --     
37             6       --     
38             7       --     
39             8       --     
40             9       7     
41            10      8     
42            11      9     
43             --     10     
44             --     11     
45             --     12     
46             --     13
22. Klogs Size Conversion Guide
Klogs Size Conversion Chart
KLOGS® are meant to have a slightly looser fit than most other footwear.  It is normal when wearing KLOGS® to feel your heel lifting up and down with every step.

Polyurethane Sizing – KLOGS® does not offer half sizing in our polyurethane styles. Therefore, if you wear a half size, you should consider sizing up.  KLOGS® polyurethane does not stretch over time.  The way your polyurethane klog fits the day you purchase it will be the way it fits over the life of the product. 
 
Leather Sizing – KLOGS® offers whole & half sizes in many of our Leather styles.  It is normal for leather KLOGS® to experience some stretch in the upper material, but the way the product feels under foot will remain the same for the life of the product.


23. Sanita Size Conversion Guide
Sanita Size Conversion Charts

Sanita / European      35         36          37         38         39           40            41             42             43
US Women               4½-5     5½-6     6½-7     7½-8     8½-9     9½-10     10½-11     11½-12     12½-13
 
Sanita / European       41         42         43            44             45              46              47             48
US Men                     7½-8    8½-9     9½-10     10½-11     11½-12     12½-13     13½-14     14½-15 
24. Mephisto Store - Charlotte
4732 Sharon Road Charlotte, NC 28210 (704) 552-4601
25. Clearance Shoes
Comfort feet Shop reserves the right not to allow Coupon codes on certain Brands including, Mephisto, Arche, and Finn Comfort. "MOM25" 24 hour Coupon cannot be used on Sale shoes.

ComfortFeetShop on Facebook